Privacy policy
Last updated [date] · Applies to legalpresent.ai and all LegalPresent products
1. Who we are
LEGALPRESENT AI PTY LTD (ABN [00 000 000 000]) provides software to legal, insurance and accounting organisations. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
2. Information we collect
Account details of users (name, email, role); records and documents our customers put into our products; and technical data such as sign-in times and IP addresses. [Confirm the full list for each product.]
3. Tax file numbers
Where our products handle tax file numbers, we do so only for purposes permitted by taxation, personal assistance or superannuation law, in line with the Privacy (Tax File Number) Rule 2015. TFNs are encrypted, masked on screen and never used to identify individuals for other purposes.
4. How we use information
To provide and secure our products, to lodge with government agencies when a customer instructs us to, to support customers, and to meet legal obligations. We do not sell personal information. [State any analytics, AI model or marketing use.]
5. Firms and their clients
Our customers decide what client information they put into our products, and we handle it on their instructions. Their clients should contact the firm first about how it is used. [Lawyer to confirm.]
6. Storage and security
Customer data is stored in Australia ([provider], Sydney region), or within the customer's own environment for on-premises deployments. See Security. If a data breach is likely to cause serious harm, we notify affected people and the OAIC under the Notifiable Data Breaches scheme.
7. Disclosure
To the Australian Taxation Office when a customer lodges through our products; to service providers who host or support our products ([list them]); and where the law requires. [State whether any provider stores data overseas.]
8. Access and correction
You can ask for access to, or correction of, personal information we hold about you. We respond within [30] days.
9. Complaints and contact
Contact our privacy officer at [privacy@legalpresent.ai] or [postal address]. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (oaic.gov.au).